Dava Street Venue Accessibility Statement

CEIS Group is committed to ensuring that our venue is accessible to all visitors and that we provide an inclusive environment for everyone. This statement outlines the current accessibility features of our building, as well as our commitment to equity, diversity and inclusion.

Our Commitment to Equity, Diversity and Inclusion

CEIS Group’s vision is to make Scotland a better place to live and work. We aim to ensure equity for everyone who engages with us, including clients, staff, contractors, suppliers, funders, applicants, volunteers and members of the public. We recognise that a diverse workforce representative of the people we work with and the communities we operate in allows us to provide the most effective services.

We are committed to:

• Creating a workplace that treats all people with dignity and respect
• Actively opposing discrimination, harassment or victimisation in any form
• Advancing diversity and inclusion across our organisation
• Ensuring no one experiences less favourable treatment on grounds of age, disability, gender identity, marital or civil status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (the “protected characteristics”)
• Providing an environment that respects and values each other’s differences and promotes dignity, equity, diversity and inclusion

Getting Here

• We have designated car parking spaces in the business park car park plus a designated CEIS disabled car parking space immediately outside our building, which are easy to access. We have further car parking spaces to the side of the building, across the road, marked with CEIS in white paint.
• The disabled parking space has a dropped kerb. There is also an area to the side of our building with a dropped kerb, allowing step free access from the car park and for drop offs and pick-ups.
• The flooring from the car park to the entrance is solid, even, and in good condition.
• Govan SPT subway and bus station is the closest accessible subway and bus station to our office. To view the accessibility of SPT Subway stations, visit https://www.spt.co.uk/subway/accessibility-mobility/

Service Animals

• Service animals are permitted in the building.
• There is a green space close to the side of our building where service animals can be exercised. This is within the business park car park and is unsecured, therefore service animals should remain on a lead for their safety.

Entering the Building

• The main entrance is step-free.
• Our entrance doorway is easily opened, but please note it is not automatic.
• We have an intercom system for visitors to alert staff of their arrival.
• There is a separate, lower intercom system so that everyone can comfortably reach and use the intercom, regardless of their height or whether they use a wheelchair.
• The door threshold is level, allowing easy access for wheelchair users.

Inside the Building

• Our corridors are at least 120cm wide, allowing for wheelchair access.
• The flooring throughout is solid, even, and in good condition.
• The building is well-lit throughout.
• We have a ground floor that is fully accessible.
• Our stairs have consistent step sizes with clearly visible edges.
• We have a seating area on the first floor at the top of the stairs and bar stools in the kitchen located on the ground floor for anyone to use to rest.
• We have meeting rooms located throughout the building which may be used as a quiet space or prayer room if booked in advance.

Accessible Toilet

• We have an accessible toilet on the ground floor.
• The toilet has support bars to help with transferring.
• There is an assistance alarm with a cord that reaches the floor.
• While the toilet is clear of obstacles, space may be limited for some users who require support or equipment for personal care.

Meeting Rooms

• Our meeting room on the first floor has soundproofing boards installed to improve acoustics.
• There is no echo in the meeting rooms.
• All meeting rooms have windows which can open for ventilation and vertical blinds.
• All meeting room doors have a small window to view in. Some have larger windows with privacy blinds installed.

Staff Assistance and Training

• Our staff are available to provide assistance when needed.
• We have two trained first aiders on site.
• All our staff receive training on equity, diversity and inclusion practices.
• Our managers are responsible for making reasonable adjustments to working practices, equipment and premises to ensure full participation of all staff and visitors.

Emergency Procedures

• We conduct weekly fire alarm tests on Wednesdays, which are communicated to staff in advance.
• Our fire alarms are audible throughout the building.

Our Commitment to Accessible Services

We are committed to:

• Providing appropriate, accessible and effective services and facilities to all clients without prejudice or bias.
• Supporting people to determine the type of individualised service they prefer.
• Respecting the social, cultural and religious beliefs or faith of people who engage with our organisation.
• Accepting people’s sexuality and their legitimate sexual needs and preferences.
• Regularly reviewing and monitoring our services to ensure they do not discriminate unfairly.
• Working to provide an environment free from harassment and violence.
• Acting promptly on any complaints about our service provision.

Areas for Improvement

We are aware that our venue could be more accessible, and we are working on improvements. Things we don’t currently have in place, some of which we are considering, include:

1. Induction loop facilities.
2. Making our fire alarms both audible and visible.
3. A lift to access the upper floor. Alternative accessible spaces on the ground floor can be booked in advance.
4. Braille signage on or near the intercom and throughout our building.
5. Tactile guidance systems.
6. Gender neutral signage on our toilets.
7. Height-adjustable surfaces in our recreational spaces.
8. A height adjustable breakfast bar in our kitchen.
9. An emergency evacuation chair.
10. Baby changing facilities or a private room, which can be locked internally for breast feeding/pumping.

Easy Read

If you would prefer a copy of this document in Easy Read format, download our Easy Read website accessibility statement.

Complaints and Feedback

We treat all complaints of discrimination, victimisation or harassment seriously and deal with them sensitively under our organisation’s complaints or grievance procedure.

We are committed to creating an inclusive environment where everyone feels valued and respected. Your feedback helps us continually improve our services and ensure we’re meeting the needs of all our visitors and staff.

If you have any specific accessibility requirements or questions, please inform your contact within the business directly or contact joanne.seagrave@ceis.org.uk in advance of your visit, and we will do our best to accommodate your needs.